Return & Refund Policy

We at Ziofy.pk strive to ensure your satisfaction with every purchase. Please read our return and refund policy below.

1. Eligibility for Return

• Returns are accepted only if the product is expired.
• Customers must notify us within 4 days of receiving the product.

2. How to Request a Return

• Contact our customer service via WhatsApp or email.
• Provide your order number and proof (photo/video) of the expired.

3. Refund/Replacement Options

• Eligible customers can choose between a refund, replacement, or store credit.
• Refunds will be issued through the original payment method (Easypaisa, JazzCash, or Bank Transfer).

1. Note: Products must be unused and returned in original packaging.